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5837 Sage Dr.
Orlando, FL
407-405-8161
sherrylosapio@yahoo.com
 
EXPERTISE

Web / Graphic Artist

Highly skilled technical professional with more than 8 years of experience in web design, contributing to new metrics website for district management level at AT&T. Collaborated directly with various manager groups to gather data, and instituted consistent design and reporting techniques for those groups. Received AT&T Star of Excellence Recognition Award for playing integral role in launching site. Hardworking team player, with excellent ability to train others on systems and processes.
 

PROFESSIONAL WORK EXPERIENCE


2006-2008 BusyBrain, Inc. Orlando, FL

Project Manager

  • Created and designed web site concepts, business cards, and advertisements for various clients.

  • Developed and designed web sites for numerous clients.

  • Maintained over 200 web sites for various clients.

  • Documented and created client status spreadsheets.

  • Documented and created web site finishing check list.

  • Successfully manage a team of 2 to keep work flow smooth and accurate.

  • Technologies used: Adobe Photoshop, Illustrator, Dreamweaver, Fireworks, Flash, JAVA, Microsoft FrontPage, Microsoft Office 2007, Microsoft Publisher 2007, Windows Vista

1997-2005 AT&T Orlando, FL

Office Associate

  • Created, designed, and maintained New Metrics Dashboard web site for district management.

  • Developed, designed, and maintained People's Choice web page for Return Mail Center Group.

  • Created and maintained 386 Excel spreadsheets/charts for entire District's monthly operating measurements.

  • Trained 10 team members of Call Redirect Group on performing new inbound calling function.

  • Documented and created new training procedures and flow charts for several return mail job functions.

  • Investigated customer accounts, provided customer support for long distance and wireless return mail.

  • Completed various office duties such as; filing, typing, memos/reports, sorting/distributing inbound mail, calendar management etc. Typing is an accurate 57 WPM.

1994-1997 United States Navy Pensacola, FL

Seaman

  • Handled high volume of responsibility efficiently performing various duties, including: shore patrol, bailiff duty, etc.

  • Created and designed new security training manual for gate sentries.

  • Successfully juggled multiple tasks to maintain impeccable work record.

EDUCATION AND TRAINING
  • Bachelor of Science Degree, Graphics and Multimedia Design
    Capella University, May 2007 (based in Minneapolis, MN)

  • Associate of Science Degree, Web Design
    International Academy of Design and Technology, June 2003, Orlando, FL

  • Webmaster Series
    Training Solutions Group program of study, September 2001, Orlando, FL

COMPUTER SKILLS

AT&T technology training includes: Adobe Photoshop, Illustrator, Pagemaker, HTML, Macromedica Director, Dreamweaver, Fireworks, Flash, JAVA and SQL.

Additional skills: MAC PC's, various Windows operating systems, Microsoft Office (2003 & 2007), Microsoft Outlook, Microsoft FrontPage, Microsoft Publisher, QuarkXpress, customer databases, multiple AT&T internal systems including Siebel.

AWARDS

Multiple AT&T awards recognizing high performance: Top Performer 2005, Team Work Award, 2 Star of Excellence Awards, Team Spirit Award, Achievement of Personal Best Awards.

 

  Copyright © 2008 Sherry LoSapio All Rights Reserved

sherrylosapio@yahoo.com     407-405-8161